Practitioner Training Refund, Attendance and Cancellation Policy

Refund Policy:

Upon purchase of The Leadership Challenge® Practitioner Certification or LPI® Coach Training you will be issued a digital course materials. Because we are not able to remove access once sent, Wiley does not offer refunds post-purchase.

Attendance Policy:

To successfully complete either of these training, you must attend all live sessions. To ensure a psychologically safe environment for all, no make-up sessions or recordings are available. If you miss a session, you will need to contact your representative to reschedule your course date.

Changes to Registered Session Policy:

Wiley reserves the right to cancel this course at any time. On a very rare occasion should this occur, we will help you find another date for the course that fits your schedule.

Wiley can accommodate a one-time change to the Certification course date, should a conflict arise.

Course date changes can be made up to 2 days prior to the start of the course. After this, no changes can be made.